The Rimrock Resort Hotel Banff, Banff ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

“Staying at the Rimrock Resort was a dream come true with breathtaking views over Banff and easy access to the Roam shuttle for exploring the town.”view full review

View resort on map

“Exceptional service with stunning views all around!” view full review

Top location:Highly rated by recent guests(9.2)

Check-in/Check-out

from 16:00-23:59

until 11 am

Amenities

Public parking is possible on site at CAD 32 per day.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs CAD 35 per person per day.

Maximum capacity of extra beds in a room is 1.

Pets are allowed on request.

English, German, Spanish, Dutch, Portuguese, Swedish, Czech, Romanian, Japanese, Korean, Hindi, Lithuanian, Malay, PanjabiÂ / Punjabi, Slovak, Ukrainian, Vietnamese

Year renovated:2011

Number of floors:9

Number of rooms:343

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Deluxe King Room Balcony View

Max:

2 persons

360 sq. feet

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

Check Prices

Classic Queen Room

Max:

2 persons

250 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Banff 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Larkspur Restaurant Delights

“During my stay, we dined at the Larkspur Restaurant multiple times, and it was consistently excellent. The atmosphere was relaxed, and the food was of superior quality. I particularly enjoyed their chicken sandwich and chips, which were delicious and came with a stunning view from the balcony. The dining experience truly enhanced our stay.” view full review

Relaxing Pool and Hot Tub

“The swimming pool, hot tub, and sauna were fantastic, especially on days when we were indoors due to the weather. I loved unwinding in the hot tub after a long day of exploring. It was a good way to relax and recharge!” view full review

Ample Space and Comfort

“Our suite was wonderfully spacious and comfortably furnished, making it a perfect retreat after a day of adventure. Even though our room had a ‘restricted view’, we enjoyed a nice outlook over the front of the hotel. The large windows allowed plenty of light, enhancing the overall ambiance.” view full review

Kid-Friendly Activities

“I appreciated the thoughtful amenities tailored for families. My child had a blast making a snowglobe and playing games. The variety of activities kept him entertained throughout our stay, making our family trip truly nice.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Golf course
Squash
Fishing

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

Map view

300 Mountain Avenue, P.O. Box 1110, Banff, Canada, T1L 1J2

City landmarks

405 Spray Ave

Fairmont Banff Springs

1.4 mi

Museum

Buffalo Nations Luxton Museum

1.5 mi

Museum

Cave and Basin National Historic Site

1.8 mi

107 Tunnel Mountain Drive

Banff Centre for Arts and Creativity

1.3 mi

405 Spray Ave

Mountain Galleries at the Fairmont Banff Springs

4600 ft

24km (15 miles) north of Banff

Lake Minnewanka

1.6 mi

Museum

Whyte Museum of the Canadian Rockies

1.7 mi

Waterfall

Bow Falls

1.8 mi

Museum

Banff Park Museum National Historic Site

1.6 mi

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

1.4 mi

Spa Centre

Willow Stream Spa at the Fairmont Banff Springs

1.1 mi

Garden

Cascade of Time Garden

1.4 mi

Public Building

Parks Administration Building

1.4 mi

Mount Rundle Rte

Mount Rundle Trailhead

4700 ft

Gallery

Canada House Art Gallery

1.8 mi

Banff Avenue

1.8 mi

Little Beehive

1.8 mi

Gallery

About Canada

1.7 mi

Gallery

All In The Wild Gallery

1.7 mi

Museum

The Historic Luxton Home Museum

1.8 mi

Buffalo St

Surprise Corner

2.4 mi

Bridge

Banff Pedestrian Bridge

1.5 mi

Gallery

Willock & Sax Gallery

1.8 mi

Park

Central Park

1.7 mi

101 Cave Ave

Banff Indian Trading Post

1.5 mi

Church

St. Paul's Presbyterian Church

1.9 mi

Bow Falls Avenue

Bow Falls Viewpoint

1.8 mi

Buffalo St

Surprise Corner Viewpoint

2.8 mi

Nearby

Spa Centre

Banff Upper Hot Springs

900 ft

Cable Car

Banff Gondola

1800 ft

Restaurants

The Primrose

100 ft

300 Mountain Ave

Eden

2000 ft

300 Mountain Ave

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

8.4

Location

9.2

Service

7.8

Dining

7.8

4.5/5 based on 6867 reviews

#5 of 34 hotels in Banff based on Tripadvisor

Francis

United Kingdom, February 2025

6.6/10

The Rimrock resort is beautifully situated and well-kept, making it a lovely destination for special occasions, especially with its proximity to the mountains and hot springs. However, our experience was marred by less-than-stellar customer service that didn't quite match the expectations set by the property’s reputation. While the amenities like the pool and lounge were enjoyable, some aspects of the service left a lot to be desired, particularly considering the price we paid.

Rooms

6.0

The rooms have a lovely view but feel a bit dated; we found a peculiar bleach stain in the hallway which was off-putting. We couldn't switch to a king room without a surcharge, and arriving to an unmade room at 4:15 PM was disappointing.

Service

5.0

Service was prompt but often felt indifferent; we had to remind staff for basic requests, and our calls for transportation went unanswered. The welcome gesture of champagne was appreciated, but personalized service was lacking.

Location

9.0

The location is beautiful, surrounded by stunning mountain views and close to hot springs, making it an excellent choice for nature lovers.

Dining

6.0

Dining at the Larkspur lounge was a mixed bag; while some items were enjoyable, the nachos were overpriced and not worth it.

Facilities

7.0

The resort has good amenities, including a lovely pool; however, the service at the dining venues could use improvement.

Jayden

United Kingdom, February 2025

8.8/10

I had an amazing stay at this hotel which really felt like a luxurious retreat. The mountain views from my room were simply breathtaking and made our stay worthwhile. While the staff at the front desk could have been friendlier, the overall experience was still fantastic. The pool was lovely and the self-parking was reasonably priced, which added to the great value for money. I'll be back for sure!

Rooms

9.0

The room was spacious and clean with incredible mountain views, providing us with all the amenities we could ask for. It felt a bit dated but was incredibly comfortable.

Service

8.0

Service was generally very good, with the staff being attentive to our needs. One staff member at the front desk could be more cheerful, but it didn't overshadow the positive experience we had overall.

Location

9.0

The hotel had an ideal location, just a short shuttle ride from the main avenue in Banff, allowing us to escape the hustle and bustle while still being close enough to enjoy the town.

Dining

9.0

Dining was delightful, especially the pecan cheesecake in the restaurant by the fireplace. The meals were delicious and plentiful, though the prices were on the higher side compared to dining in town.

Facilities

9.0

The facilities were impressive, featuring a lovely pool and cozy lobby with a roaring fireplace that enhanced the overall ambiance of the hotel.

Owen

United Kingdom, January 2025

7.4/10

The Rimrock Hotel offers a stunning setting with impressive mountain views and an exceptionally clean environment. I found the staff to be attentive and friendly, and the breakfast was a standout feature, providing a great start to each day. On the downside, some areas of the hotel could benefit from updates, and while the service was generally good, I experienced moments where it felt a bit lacking in enthusiasm.

Rooms

7.0

The room we stayed in was spacious and comfortable, featuring two queen-sized beds. Although overall clean, I noticed the decor felt a bit dated, and the carpets could use some renovation.

Service

6.0

The service was courteous and attentive, but I did feel at times that the staff seemed disinterested, especially the concierge who didn't provide the detailed guidance I expected.

Location

9.0

Situated in a beautiful area with incredible mountain views, the location was fantastic. It was a bit of a trek to reach the town, but I appreciated the complimentary bus passes provided by the hotel.

Dining

8.0

Dining at the hotel was a pleasant experience; breakfast was ample and delicious, although prices were higher than you'd find outside. I particularly enjoyed the atmosphere in the Larkspur lounge.

Facilities

7.0

I was disappointed that the pool and spa facilities were closed for maintenance during my stay, but I was given passes to the nearby hot springs, which was a nice alternative.

Julian

United Kingdom, November 2024

9.4/10

I had a wonderful stay at the Rimrock Hotel, nestled into the mountains with breathtaking views. The room was spacious and clean, and the staff truly made us feel welcomed. We enjoyed delicious meals at the Primrose restaurant and appreciated the free shuttle service to town. However, I did find the lack of touchless payment options in the convenience store a bit inconvenient, and the hotel isn't exactly in the town center, requiring a short shuttle ride.

Rooms

10.0

The room was spacious, clean, and offered an amazing view. It also had comfortable seating, making it a great spot to relax.

Service

10.0

The service from the staff was outstanding; they were accommodating and attentive throughout our stay.

Location

9.0

The location is beautiful, perched on the side of the mountain, providing fantastic vistas. It’s about a 5-minute shuttle ride to the town, which was quite manageable.

Dining

9.0

Dining at the Primrose restaurant was a highlight; the food was plentiful and delicious with lovely views from the dining area.

Facilities

9.0

The hotel offered great amenities like a spa, gym, jacuzzi, and even an outdoor rink for ice skating, all well-maintained.

Theodore

United Kingdom, October 2024

9.2/10

I had an incredible stay at the Rimrock, with breathtaking views and spacious, well-maintained accommodations. The staff was attentive and genuinely made me feel welcome. The location is stunning, but the dining could definitely use a few more options to capture the full experience. All in all, I really appreciated the attention to cleanliness and the activities available on site.

Rooms

10.0

The rooms were spacious, clean, and the mountain view was simply unbeatable.

Service

10.0

The staff went above and beyond to ensure my stay was comfortable and enjoyable.

Location

10.0

The hotel is beautifully nestled against a mountainside, offering fantastic vistas, especially during sunrise.

Dining

7.0

Dining was good, but I felt that having more variety on the menu would enhance the experience further.